Care & Support

Accessibility Check: WCAG Audit and Remediation for Your Website

We review your website against WCAG guidelines, produce a severity-ordered findings report, and fix the critical issues directly if you'd like us to.

hechenbros reviews your website against the WCAG guidelines and delivers a severity-ordered findings report — from automated scans through keyboard operability, screen-reader testing, and color contrast to forms and structure. Critical issues can be fixed directly if you'd like, while the final legal determination stays with your own legal counsel.

What you get

A clear findings report

Every issue is tied to a specific WCAG success criterion, with severity and the affected page or component.

Prioritized remediation

Critical issues that block checkout or form completion get fixed first, not simply in the order they were found.

A technical foundation for your compliance

You get an independent technical assessment as the basis for your own legal evaluation.

Who this is for

Businesses with customers in the EU

The European Accessibility Act may apply directly or through EU-facing sales, depending on your offering.

Online stores with checkout and contact forms

Core flows like ordering and inquiries benefit especially from accessible handling.

Websites ahead of a relaunch

Accessibility is far easier to plan for before a relaunch than to fix afterward.

Accessibility often only becomes urgent once it's already a problem

Many websites fail important WCAG criteria without it showing up in day-to-day use — until a customer can't use the site, an inquiry comes in about it, or the legal picture becomes unclear. Automated scans alone only surface part of the real issues.

Unclear legal starting point

Whether — and to what extent — rules like the European Accessibility Act apply to a given website is often not obvious.

Automated scans as the only check

An accessibility scanner alone only catches part of the real issues — keyboard operability and screen-reader use are left unchecked.

Hard-to-use forms and checkouts

Missing labels, unclear error messages, or no visible focus indicator make core flows harder for a portion of visitors.

Unclear priority among issues found

Without severity ranking, it's unclear which issues should be fixed first.

What the accessibility audit covers

The review goes well beyond an automated scan and covers the areas that actually matter for WCAG 2.1/2.2 AA.

Automated scan as a first pass

Tools like axe DevTools, WAVE, and Lighthouse catch obvious issues like missing alt text or contrast failures — a starting point, not a complete audit.

Keyboard operability

Every key page is tested using only the keyboard, including tab order, a visible focus indicator, and a working skip link.

Screen-reader testing

Navigation, search, cart, and checkout are tested with VoiceOver or NVDA, including correctly associated form labels and announced error messages.

Color contrast

Text and UI contrast are measured, not estimated — especially for text placed over images, where contrast failures are easy to miss.

Structure and semantics

Heading hierarchy, landmarks, and genuine list or table markup are checked.

Forms

Every field needs a real, associated label — placeholder text alone doesn't count as a label.

Media and motion

Video, audio content, and anything that autoplays are checked for captions, transcripts, and the ability to be paused.

Let's clarify the scope for your site

The exact scope depends on page types, forms, and core flows like checkout or your contact form.

How it works

  1. 01

    Run an automated scan

    An initial scan across all key page types catches obvious, automatically detectable issues.

  2. 02

    Test manually

    Keyboard operability, screen-reader use, contrast, forms, and structure are tested manually — the parts an automated scan alone can't catch.

  3. 03

    Document the findings

    Every finding is tied to the relevant WCAG criterion, with severity, the affected page, and a recommendation.

  4. 04

    Prioritize by severity

    Issues that block checkout or form completion are ranked first, smaller improvements after.

  5. 05

    Fix issues, if you'd like us to

    Critical and serious issues can be fixed directly, with re-verification after every fix.

Request your accessibility audit

After the report, you decide whether remediation happens with us, your own team, or an existing agency.

A technical assessment, not legal advice

We reduce technical risk and deliver a traceable foundation — the final legal determination stays with your own legal counsel.

01

Traceable findings, not blanket statements

Every issue is concretely justified, with the affected criterion, page, and example.

02

A clear line between technical review and legal advice

We provide an independent technical assessment. A binding legal determination should come from qualified legal counsel.

03

A real connection to conversion and usability

Many accessibility improvements also have a noticeable effect on usability and completed purchases.

Request your technical review now

Remaining issues are documented, critical ones are fixed first, and everything is recorded transparently in the report.

Frequently asked

What exactly does an accessibility audit check?

We check your website against the WCAG guidelines (version 2.1, increasingly 2.2, level AA) — from automated scans through keyboard operability, screen-reader use, color contrast, forms, and structure to media.

Isn't an automated scan enough?

No. Automated tools generally only catch a portion of real issues. Keyboard operability and screen-reader use can only be reliably checked manually.

Does the European Accessibility Act apply to my business?

That depends on your location and your offering. As a Swiss business you're not automatically covered by the EU regulation, but you are if you sell into the EU. We give you a technical read on your situation, though a binding legal determination should come from your own legal counsel.

Is the audit a legal certification?

No. We deliver an independent technical review, not a legal certification or compliance confirmation. We make that clear to you and in our report.

Do you also fix the issues you find?

Remediation is optional. You first receive the prioritized findings report and decide whether the fixes happen with us, your own team, or an existing agency.

How are findings prioritized?

By severity — critical issues that block core flows like checkout come first, smaller improvements after. The order in the report follows urgency, not the order issues were discovered.

Is mobile tested too?

Yes. Keyboard and screen-reader testing as well as the zoom/responsive check are done on both desktop and mobile devices.

What if not every issue can be fixed within the planned scope?

Remaining issues are explicitly documented in the report, along with the reasoning — we don't claim full compliance when it isn't actually there.

Does this only apply to online stores?

No. Any website with forms, navigation, or content benefits from an accessibility review — for online stores, checkout is an additional, especially critical flow.

How long does an accessibility audit take?

That depends on the size of the site and the number of key page types involved. We clarify the timeline up front, based on how many core flows need to be reviewed.

Get clarity on your website's accessibility

We check your website against the WCAG guidelines, deliver a prioritized findings report, and fix critical issues directly if you'd like us to.

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