Privacy Policy

This policy describes what personal data we collect on this website, what we use it for, and what rights you have.

Data controller

hechenbros (Klemens Hechenberger & Lukas Hechenberger) is responsible for data processing on this site. Contact: hello@hechenbros.com.

Server logs

When you visit this website, our hosting provider automatically collects technical access data (e.g. IP address, browser type, time of access) to keep the site running and detect abuse.

Contact form

When you use the contact form, we process the data you provide (name, email, optionally company, budget, and your message) solely to respond to your enquiry. We don't share it with third parties, except our email delivery service (Hostinger Mail API), which we use to deliver your enquiry to our inbox.

Cookies & analytics

On your first visit, a cookie banner asks whether you consent to analytics and marketing tools — these only become active after you consent, never before. With your consent, we use Google Analytics to analyse site usage and Google Ads to measure how well our ad campaigns perform, both loaded through Google Tag Manager, as well as Hotjar (see the next section). This may involve transferring data outside Switzerland or the EU; the providers have committed to appropriate safeguards (e.g. EU Standard Contractual Clauses). You can change or withdraw your choice at any time via the "Cookie settings" link in the footer.

Hotjar

Only if you consent to the "Analytics" category do we load Hotjar (Hotjar Ltd., Malta). Hotjar records how this site is used: mouse movement, clicks, scrolling and the pages visited. That produces anonymised recordings and heatmaps that show us where a page is unclear. Values typed into form fields are masked by Hotjar by default and are not transmitted. Hotjar is loaded directly by this site rather than through Google Tag Manager, and hechenbros.com and hechenbros.ch are measured separately. If you decline "Analytics", Hotjar is never loaded at all — no connection to Hotjar is made. You can also opt out permanently at https://www.hotjar.com/policies/do-not-track/.

Common Pulse app

Our metronome app collects no personal data. It has no accounts, analytics, advertising or tracking, and your settings are stored only on your device. To keep devices in time, the app asks public time servers for the current time (time.apple.com, or time.google.com and pool.ntp.org if it is unavailable). These requests contain no personal data, but like any internet connection the server operator sees your device's IP address. Between your iPhone and Apple Watch, the tempo and play state are exchanged directly through Apple's Watch Connectivity and never reach our servers.

QRcard app

Our app QRcard has its own privacy policy: qrcardapp.com/privacy-policy

Your rights

You have the right to access, correct, delete, and restrict the processing of your personal data, as well as the right to data portability. Contact hello@hechenbros.com to exercise these rights.

Security

We use technical and organisational measures to protect your data, including encrypted transmission (HTTPS). Complete protection against unauthorised access cannot, however, be guaranteed.